I’ve done quite a bit of phone interviewing in my day as that seems to be a rising method for vetting job applicants and getting to know people before doing business with them. Now, I’m usually quite comfortable in interview situations but there’s something about being interviewed over the phone that always seems to throw me through a loop.
Maybe it’s that I try to interview with animals in the room or maybe it’s because I always forget to clear my throat before answering so that my first impression sounds like a toad. Or maybe I’m just the most. awkward. person. ever. Am I alone here? I hope not.
For those of you who, like me, feel SUPER AWKWARD on the phone, have hope! There are strategies for feeling more normal while letting your personality shine in phone interviews! Let’s talk about some because, Lord knows, I’m always in need of a refresher!
First things first, treat phone interviews like in-person interviews. And I mean this in every way. Take it seriously because impressing your interviewer could mean the difference between moving onto the next stage, being hired, or not getting the job at all.
Pro tip: Go ahead and dress for a normal interview. There’s something about looking and feeling like a professional that will boost your confidence. It’s always a plus to be extra-confident during any kind of interview!
Next, do your homework. Know as much as you possibly can about the company, job description, and industry before going into your phone interview. A great way to do this might be knowing the company’s website inside and out. Many companies even keep blogs so you can learn what they’re all about as well as current topics in the industry just by clicking around their website.
As you do your research, write down any questions you might have about the company/position/industry. Your interviewer will almost always ask if you have questions and answering no will always make you look unprepared and uninterested.
Also, Glassdoor is a great way to look at reviews of companies with examples of salaries, benefits, and CEO approvals so you know more about what you might be getting yourself into. Don’t forget – interviews are about you getting to know the company as much as they’re about the company getting to know you!
Pro tip: Keep that cheat sheet of research notes in front of you while you talk. They can’t see you and it’s better to be prepared than fumbling around trying to remember what you read. You might also consider keeping a copy of your resume in front of you with highlights of the sections you think might be important to expand upon if asked.
Practice standard interview questions before you get on the phone. Give yourself a refresher of how to answer the big ones (“tell me about yourself” and “what is your greatest weakness” are pretty popular questions) and take some time to think overyour work experiences so that you have examples and stories to readily pull out when you need them. Don’t let yourself get frazzled if your interviewer throws out random or difficult questions – they want to get to know you, and how you react under pressure is a great way to see how you might fit in the job.
Make sure you’re in a quiet room, free from distractions when it’s time to talk. Maybe make a call a few minutes before to test the reception and make sure your phone is charged and on loud. And as I learned this week, having a dog in the room during a phone interview is a bad, bad idea so pick your location wisely. Also, have a glass of water nearby to avoid the feeling of cotton balls in your mouth when it inevitably goes dry from all the talking.
Once you’re on the phone, stand up to talk. Ever heard of the power pose in yoga?Standing will make you feel and sound more confident and a lot less awkward than sitting in your bed as you talk about being a productive member of society. Smiling while you talk makes you sound friendly and approachable and helps to vary the tone of your voice to give the impression that you’re upbeat, interested and engaged. And don’t forget to ask about next steps and following up before you hang up the phone!
And, of course, be yourself. Or screw it all and be a cat because who wouldn’t want to sleep all day? The choice is yours. Meow.
But really though, what do you think? Are you ready to ROCK your next phone interview? Any tips you’d add to my list?